Table of Contents
Clavel.ai Privacy Policy
Last updated: 24/06/2025
Introduction
Our Privacy Policy ("Privacy Policy) helps explain our data practices, including the information we process to provide our Services.
For example, our Privacy Policy talks about what information we collect and how this affects you. It also explains the steps we take to protect your privacy, like building our Services so delivered messages aren't stored by us and giving you control over who you communicate with on our Services.
This Privacy Policy applies to all of our Services unless specified otherwise. Please also read Clavel.ai's Terms of Service ("Terms), which describe the terms under which you use and we provide our Services.
Key Updates
Respect for your privacy is coded into our DNA. Since we started Clavel.ai, we've built our services with a set of strong privacy principles in mind. In our updated Terms of Service and Privacy Policy you'll find:
- Additional Information On How We Handle Your Data. Our updated Terms and Privacy Policy provide more information on how we process your data, and our commitment to privacy. For example, we've added more information about more recent product features and functionalities, how we process your data for safety, security, and integrity, and added more direct links to user settings, Help Center articles and how you can manage your information.
- Better Communication With Businesses. Many businesses rely on Clavel.ai to communicate with their customers and clients. We work with businesses that use Meta or third parties to help store and better manage their communications with you on Clavel.ai.
Information We Collect
Clavel.ai must receive or collect some information to operate, provide, improve, understand, customize, support, and market our Services, including when you install, access, or use our Services.
The types of information we receive and collect depend on how you use our Services. We require certain information to deliver our Services and without this we will not be able to provide our Services to you.
Information You Provide
Your Account Information
You must provide your mobile phone number and basic information (including a profile name of your choice) to create a Clavel.ai account. You can add other information to your account, such as a profile picture and "about" information.
Your Messages
We do not retain your messages in the ordinary course of providing our Services to you. Instead, your messages are stored on your device and not typically stored on our servers. Once your messages are delivered, they are deleted from our servers.
End-to-End Encryption
Your privacy is our priority. With end-to-end encryption, your personal messages, photos, calls and more stay between you and the people you choose, meaning not even Clavel.ai can see them.
Your Connections
You can use the contact upload feature and provide us with the phone numbers in your address book. You can create, join, or get added to groups and broadcast lists.
Automatically Collected Information
Usage & Log Information
Information about your activity, log files, diagnostic reports, and performance data.
Device & Connection
Hardware model, operating system, battery level, signal strength, and network information.
Location Information
Precise location with your permission for location-related features.
Cookies
Used to operate services, improve experiences, and customize content.
How We Use Information
We use information we have (subject to choices you make and applicable law)to operate, provide, improve, understand, customize, support, and market our Services.
Our Services
Operating and providing services, customer support, improvements, and troubleshooting.
Safety & Security
Verifying accounts, combating harmful conduct, and promoting safety and integrity.
Business Interactions
Enabling communication with businesses, catalogs, and transaction notifications.
Managing And Retaining Your Information
You can access or port your information using our in-app Request Account Info feature. We store information for as long as necessary for the purposes identified in this Privacy Policy.
Managing Your Data
- • Change Services settings to manage information visibility
- • Update mobile phone number, profile name, and picture
- • Delete your Clavel.ai account using in-app feature
Law, Our Rights, And Protection
We access, preserve, and share your information if we have a good-faith belief that it is necessary to:
- (a) Respond pursuant to applicable law or regulations
- (b) Enforce our Terms and applicable policies
- (c) Detect, investigate, prevent fraud and illegal activity
- (d) Protect rights, property, and safety of users and Clavel.ai
Updates To Our Policy
We may amend or update our Privacy Policy. We will provide you notice of amendments to this Privacy Policy, as appropriate, and update the "Effective Date" at the top of this Privacy Policy.
Contact Us
If you have questions about this Privacy Policy, please contact us.
Clavel.ai Support
support@clavel.ai